Refund policy

Changes and / or Returns

Distributors

The receipt of the return will not exceed 30 days after the product was delivered to the customer. The amount of the refund will not be greater than 10% of the total invoice. Claims are not accepted if the product is in poor physical condition and / or used. The product must be presented with its original packaging. Ah Kim Pech will review the product to determine the original fault and proceed, if applicable, or not, to the replacement. There will be no cash restitution of the merchandise, but always its replacement. Local or foreign delivery of orders to a third party other than our Distributors, automatically loses the benefit of an exchange and / or return.

Clients

The change request must be submitted within the period of 30 calendar days presenting the purchase invoice. Changes or returns are not accepted if the product is in poor physical condition and / or used. The product must be presented with its original packaging. Ah Kim Pech will review the product to verify that the product is returned in the same conditions as it was delivered, and where appropriate accept the exchange or return. There will be no refund of the payment made for the merchandise, but a Credit Note will be drawn up applicable to the next purchase. The client will cover the cost of the freight that has been incurred for the shipment and return of the product. Local or foreign delivery of orders to a third party other than our clients, automatically loses the benefit of a claim. For Product Warranty Claims General For product warranty claims, it is essential to comply with the following requirements: Warranty claims for the product are accepted if it exclusively presents original faults. The claim must be made within the period of 30 calendar days presenting a purchase invoice. ORTHO-PLI FORCEPS On Ortho-Pli forceps and instruments with Ah Kim Pech company: a) During the first two years from the date of purchase, Ah Kim Pech offers a guarantee on all Ortho-Pli Corp forceps and instruments. free of charge (except for cutting pliers). To make this guarantee valid, it is essential to show the purchase invoice and without any problem it will be replaced by a new one with similar characteristics. b) If the date of the invoice where it was purchased exceeds the two years of purchase, your product will be replaced, as a special service with only a charge of $ 75 USD that is equivalent to the administrative expenses, import and export of the clamp included those of cutting or instrument that Ah Kim Pech incurs when sending the same to the facilities of Ortho-Pli Corp. in the USA Similarly, your purchase invoice is essential. * Lifetime warranty with Ortho-Pli USA * see policy: Ortho-Pli Corp. permanently and directly at our facilities, [10061 Sandmeyer Lane Philadelphia, PA 19116. (215) 671-1000 orthopli@aol.com / www .orthopli.com MASKS For the first 6 months from the date of purchase, Ah Kim Pech offers a guarantee on the Dr. Ruíz-Ah Kim Pech facial mask, free of charge. As long as the requirements outlined in generalities of the same section are met. MINIPUNTEER During the first 6 months from the date of purchase Ah Kim Pech offers you a guarantee in the case of the MINIPUNTEADOR, free of charge. As long as the requirements outlined in generalities of the same section are met.